The average online transaction goes through 39 systems, making it difficult to create a seamless experience. The good news is that Salesforce Commerce Cloud and MuleSoft ensures a connected experience without the headaches and risks of data silos.
Done well, modern customer loyalty programmes can drive repeat sales, increase positive word-of-mouth, and help build brand loyalty.
Undeniably, retail has been one of the industries that have been impacted the most from the coronavirus pandemic. Today, the retail landscape is faced with changing consumer behaviours favouring online […]
The global impact of COVID-19 on businesses is unprecedented. With lockdown measures stopping all foot traffic to traditional ‘brick and mortar’ stores, both B2C and B2B organisations must look to […]
Coforge (Erstwhile WHISHWORKS), a MuleSoft® strategic partner and Big Data specialist, is pleased to announce that it has been selected by international shoe manufacturer and retailer Clarks, to help optimise […]
According a recent McKinsey study, after a positive customer experience, more than 85% of customers purchased more. After a negative experience, more than 70% purchased less. Companies have been using […]
Coforge’ Sreekanth Cherukuri discusses why integration is the secret ingredient to retail success in the crucial pre-Christmas period with Retail Technology The annual pre-Christmas shopping season can bring huge sales uplifts […]
Coforge’ Edward Davies discusses with Retail Tech News how systems integration can help retailers tackle data problems head-on, as well as the challenges of effective data analytics. The effectiveness of a […]
Fashion retailer Fat Face partners with WHISHWORKS and implements MuleSoft’s Anypoint Platform to power omnichannel customer experiences.
An API-led approach to integration will provide retail organisations with the innovation, functionality, and versatility they need to grow and thrive.
eCommerce is led by technology & entrepreneurs. Presenting 6 technologies that have become ‘best practice’ in the retail world.
APIs are the modern age solution to help retailers bring together siloed systems and applications whilst streamlining their multi-channel interactions.