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While the times have been changing for a while, current events have accelerated the need for public agencies to adapt to a changing world.

Since 2019, key developments such as COVID-19 have influenced investment trends in Big Data. Drawing on insights from WHISHWORKS’ Big Data Report 2020 we outline the key drivers of investment in Big Data this year.

Although Artificial Intelligence and Machine Learning remain the most impactful Big Data technologies, cloud computing and digital are gaining momentum. 

Data-driven technologies enable airlines and airports provide world class customer experience through Innovation, Digitalisation & Transformation

According to our latest survey, the number of business areas companies expect to benefit from Big Data technologies has more than doubled from just a year ago.

For the majority of companies, Big Data is still a rather new endeavour and as a result, measuring ROI is still a challenge.

Local Governments can’t afford to wait any longer to move away from legacy infrastructures, become more digitally enabled and provide better services.

WHISHWORKS entered the Awards with its Pricing Intelligence Accelerator, which allows retailers to capture information from different media and sources, in real time.

Artificial Intelligence (AI) is everywhere, from social media platforms using AI to analyse content and behaviours, to digital platforms like Amazon and Netflix that use AI for their recommendation engines. […]

Data analytics is the science of analysing raw data in order to derive useful insights and can be classified into four types – Descriptive, Diagnostic, Predictive and Prescriptive. No one type is better than the […]

In 2017, Lloyd’s of London has warned that a serious cyber-attack could cost the global economy more than £92bn. Recent incidents show that this estimation is not far-fetched. According to Reuters, cyber-crime attacks […]

There are three main areas where we see artificial intelligence having the greatest effect and benefit for insurers. These are in personalised insurance offers and policies, in underwriting and claims management, and in customer experience.