Privacy Policy

Privacy Statement:

The management and staff of Coforge SF (Coforge SF Limited (Erstwhile WHISHWORKS Limited) and Coforge SF Private Limited (Erstwhile WHISHWORKS IT Consulting Private Limited)) respects privacy and committed to create robust Data Privacy Management System based on an effective data privacy impact assessment framework as per European Union General Data Protection Regulation 2016/679 (EU GDPR), to protect privacy of data subjects (Employees, customers, partners and third parties etc.) by establishing privacy policies, procedures and implementing reasonable technical and organisational measures to continually improve Data Privacy Management System at Coforge SF.

Key Objectives: 

  1. To protect Personally Identifiable Information (PII) from unauthorised access, modification and disclosure.
  2. Ensure zero privacy breaches or zero privacy incidents.
  3. Provide continuous awareness, education and training on Data Privacy requirements.

What is Personal Information? 

For the purposes of this Privacy Policy, personal information is any information about an identifiable individual, other than the person’s business title or business contact information when used or disclosed for the purpose of business communications. Personal information does not include anonymous or non-personal information (i.e., information that cannot be associated with or tracked back to a specific individual).

What personal information we collect and Why?

In general, you can visit the Coforge SF website without telling us who you are and without revealing any personal information about yourself. There are times, however, when we may need to collect information from you. For instance, you may choose to give us personal information such as your first name, last name, company name, e-mail address, contact number and country for correspondence, or to download our documents. We undertake to protect the privacy of your personally identifiable information.

How Do We Use Your Personal Information?

We may use your personal information: 

  • For the purposes described in this Privacy Policy; or
  • We may use your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so.

When Do We Disclose Your Personal Information?

Any information gathered from your visit to https://coforge.com/salesforce/, either directly through the forms, or indirectly through the website’s technology will not be disclosed to any third parties.

How Long Your Personal Information Retained? 

Except as otherwise permitted or required by applicable law or regulatory requirements, Coforge SF Limited endeavours to retain your personal information only for as long as it believes is necessary to fulfil the purposes for which the personal information was collected. We may destroy, erase or anonymise your personal information such that it cannot be associated with or tracked back to you.

Data Transfers

We may transfer your personal data to other Coforge SF entities located in India or elsewhere. The India and other countries may not have the same data protection laws as the country from which you initially provided the information.

Where required by applicable law, we have put in place appropriate safeguards in accordance with applicable legal requirements to ensure that your data is adequately protected. When transferring your personal data internationally, Coforge SF Limited will protect your personal data as provided in this Privacy Policy. If you wish to obtain a copy of the relevant safeguards that are in place to protect the international transfer of your personal data, please contact us through data.privacy.sf@coforge.com.

Contacting the user

By filling in the contact form with their Data, the User authorises this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data collected: first name, last name, company name, email address, telephone number and country.

The data supplied to us via contact forms are stored securely and can be accessed by contacting us. In compliance with GDPR, you have the right to request a copy of the data entered on this form – or request its deletion – at any time.

The rights of users

Users have the right, at any time, to know what personal data collected, stored and how it is processed can contact Coforge SF Limited through data.privacy.sf@coforge.com.  

Where the EU General Data Protection Regulation 2016/679 (“GDPR”) applies to the processing of your personal data, you have the following rights, subject to some limitations:

  • The right to access your personal data;
  • The right to rectify the personal data we hold about you;
  • The right to erase your personal data;
  • The right to restrict our use of your personal data;
  • The right to object to our use of your personal data;
  • The right to receive your personal data in a usable electronic format and transmit it to a third party (also known as the right of data portability); and
  • The right to lodge a complaint with your local data protection authority;

If you would like to exercise any of these rights, you may correct us through data.privacy.sf@coforge.com by writing a mail. When requesting access to your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you.

This Application does not support “Do Not Track” requests.

To determine whether any of the third-party services it uses honour the “Do Not Track” requests, please read their privacy policies. 

Updating Your Personal Information 

It is important that the information contained in our records is both accurate and current. If your personal information happens to change, please keep us informed of such changes through data.privacy.sf@coforge.com.

How is Your Personal Information Protected? 

Coforge SF Limited implemented appropriate physical, technical and administrative safeguards to protect your personally identifiable information. These safeguards are designed to protect your personal information from loss, unauthorised access, copying, use, modification or disclosure.

Cookies and other technologies

This website, https://coforge.com/salesforce/ is administered by Coforge SF Limited for the sole purpose of informing visitors about the company and its offerings. We use cookies to deliver a smooth experience to our website visitors and to understand in an aggregate manner how visitors use our website. We do this because we want to ensure it is easy to browse our website and find the right content effortlessly. We do not use cookies to target you with advertising.

You have a number of options available to manage cookies. You can set your browser either to reject all cookies, to only allow “trusted” sites to set them, or to accept only those cookies from those websites which you are using at that moment. Some of the functionality of our website will be lost if you delete all cookies. All of the ‘popular’ browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your browser. We recommend visiting www.aboutcookies.org. For more information about cookies and how to manage them.

Our web chat feature is managed by Park Row Marketing Ltd on our behalf. Please view their privacy policy here for information on how they handle any personal data you disclosure during web chats.

Detailed information on the processing of personal data

The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilises the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualise and personalise the ads of its own advertising network.

Personal Data collected: Cookies and Usage Data

Place of processing: US – Privacy Policy – Opt Out

Anti-spam policy

We recognise the receipt, transmission or distribution of spam email (i.e. unsolicited bulk email) is a concern and take reasonable measures to minimise the transmission and effect of outbound email. If you have supplied us with your personal information like email address, phone number, etc. our webmaster might categories it as marketing information and update our marketing databases accordingly. Unless you opt-out we may occasionally contact you with information pertaining to our services/offerings.

Inquiries or Concerns?

If you have any queries or concerns about this Privacy Policy or concerns about how we manage your personal information, please contact Coforge SF Limited by writing a mail to data.privacy.sf@coforge.com, or by making a call. We will endeavour to answer your questions and advise you of any steps taken to address the issues raised by you.

If you are unsatisfied with our response, you may be entitled to make a written submission to the respective Supervisory Authority applicable for your jurisdiction.

Contact Details of Date Protection Officer 

We have appointed a Data Protection Officer to oversee compliance with this Privacy Policy. The contact information for our Data Protection Officer is as follows:

Direct Number: +442034757980
Email:  data.privacy.sf@coforge.com

Revisions to this Privacy Policy 

Coforge SF Limited may from time to time make changes to this Privacy Policy to reflect changes in its legal or regulatory obligations or in the manner in which we deal with your personal information. We will communicate any revised version of this Privacy Policy. Any changes to this Privacy Policy will be effective from the time they are communicated, provided that any change that relates to why we collect, use or disclose your personal information will not apply to you, where your consent is required to such collection, use or disclosure, until we have obtained your consent to such change. This Privacy Policy was last reviewed 25th Dec, 2018.

Interpretation of this Privacy Policy 

Any interpretation associated with this Privacy Policy will be made by the Data Protection Officer. This Privacy Policy does not create or confer upon any individual any rights, or impose upon Coforge SF Limited any rights or obligations outside of, or in addition to, any rights or obligations imposed by the privacy laws applicable to such individual’s personal information. Should there be, in a specific case, any inconsistency between this Privacy Policy and such privacy laws, this Privacy Policy shall be interpreted, in respect of that case, to give effect to, and comply with, such privacy laws.